Hay Counselling | Sarah Hamilton
16 Castle Street, Hay-on-Wye, Hereford HR3 5DF

A Calm, Private Space To Talk

The Hay Counselling office is a calm, quiet space, on the outskirts of the shopping area in Hay-on-Wye. It’s about 100 yards from the main town car park.

Hay is well connected to towns and villages throughout the area such as Hereford, Brecon, Builth Wells, Crickhowell, Kington, Presteigne and Talgarth. If you live further away, or you can’t make it to the office, we can still work together by online video.

Covid Precautions

Face coverings are not currently required for in-person sessions. However, a range of other measures are in place to reduce risks for all staff and clients, including enhanced ventilation, and extra cleaning and sanitising procedures. If you have any symptoms of cold, flu, Covid or other infection, please be considerate of other visitors to Hay Counselling, and stay at home. We can have our sessions by video instead, until you are symptom-free.

Finding The Hay Counselling Office

The Hay Counselling office is at 16 Castle Street, Hay-on-Wye, HR3 5DF. It is next door to Chancellor’s estate agents, and just along from the Blue Boar pub. It has a light green door with the number “16” above it, and blinds in the window.

If you are coming from the main Hay-on-Wye Visitors Car Park, just cross the zebra crossing, turn left, then at the T-junction turn right and walk a further 20 yards. You will see the office – pictured below – on your right.

Counselling and Psychotherapy, Hay-on-Wye, Hereford, Brecon, Builth Wells, Kington, Presteigne, Talgarth


Paid: Pay-and-display car parks can be found 100 yards away in the main Hay-on-Wye Visitors Car Park on Oxford Road, and also two minutes’ walk away in Market Square (except Thursdays, which is market day in Hay).

Free: There are a number of free parking spaces in the roads to the left and right of the Hay Counselling office, all allowing parking for up to one hour. There is also a small free car park about six minutes’ walk away, with no time limit, by the river on Wyeford Road. Note that it can be harder to find a free parking space on Thursdays when the market is running.

Access / Facilities

Hay Counselling is situated on the ground floor, with one small step up to the threshold. The office door is normally kept locked for client privacy, but will be unlatched 10 minutes before your appointment time so you can take a seat in the waiting room. Toilet facilities are available next to the waiting room.

The front door of the office is unfortunately not wide enough for wheelchair access. However, we may still be able to work together by online video. Please do contact me if you would like to discuss further.

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Counselling and Psychotherapy, Hay-on-Wye, Hereford, Brecon, Builth Wells, Kington, Leominster, Talgarth