A range of measures are in place to reduce health-related risks for staff and clients, including air purification, and regular cleaning and sanitising procedures. If you have any symptoms of cold, flu, Covid or other infection, please be considerate of other visitors to Hay Counselling, and stay at home. We can have our sessions by video instead, until you are symptom-free.
Finding The Hay Counselling Office
The Hay Counselling office is at 16 Castle Street, Hay-on-Wye, HR3 5DF. It is the green door just next to Chancellor’s estate agents, and opposite Jones’ hardware store. There is a number “16” above the door, and blinds in the window.
If you are coming from the main Hay-on-Wye Visitors Car Park, just cross the zebra crossing at the top of the car park, walk left along the pavement, then at the T-junction turn right. You will see the office – pictured below – about 20 yards along on your right hand side.
Paid: Pay-and-display car parks can be found 100 yards away in the main Hay-on-Wye Visitors Car Park on Oxford Road, and also two minutes’ walk away in Market Square (except Thursdays, which is market day in Hay).
Free: There are a number of free parking spaces in the roads to the left and right of the Hay Counselling office, all allowing parking for up to one hour. There is also a free car park about two minutes’ walk away, with no time limit, in the old cattle market opposite the back of the Swan hotel. Note that it can be harder to find a free parking space on Thursdays when the market is running.
Accessibility / Facilities
Hay Counselling is situated on the ground floor, with one small step up to the threshold. The office door is normally kept locked for client privacy, but will be unlatched 10 minutes before your appointment time so you can take a seat in the waiting room. Toilet facilities are available next to the waiting room. The consulting room is very quiet so is suitable for those with auditory sensitivity.
Unfortunately, the front door to the office is not wide enough for wheelchair access and cannot be widened. If you are in a wheelchair and are looking for face-to-face sessions, we may be able to arrange an alternative meeting place; alternatively we can always work together by online video. Please do contact me if you would like to discuss further.